Terms & Conditions of Sale
At Solo Leisure, our primary goal is your complete satisfaction. Certain things can and do happen beyond our control and abilities and when they do, we need a document to clarify both your rights as well as our responsibilities.
When you place an order with us, you are accepting these Terms & Conditions in entirety. Please make sure that you have read, understood and agreed to these Terms and Conditions before placing an order. If you are unhappy with any aspect of these, then please contact us at firstname.lastname@example.org before placing an order with us.
Terms & Conditions. These Terms and Conditions and your use of our web site are governed by U.S. law and you agree to submit to the non-exclusive jurisdiction of the US court. This does not affect your non-excludable statutory rights.
Use of Website. This website and our Terms and Conditions have been designed for use within the United States of America and in accordance with U.S. law. Requests for products and enquiries from outside the US shall be subject to the local laws which pertain to your country of import. As such, any products or promotions not permitted under your local law will not be available to you.
Contract. A Contract between the customer and Solo Leisure for the sale of our products will only exist once an order has been accepted (at which point the buyers credit/debit card will be charged for the value of the goods to be sent). This does not affect the customer’s rights under consumer law.
Price and Availability. Prices and availability of goods are subject to change without notice. Special offers will be accepted for the time as listed on the applicable product or category page and are subject to change or removal at any time.
Delivery. A delivery charge will be added to your order total based upon total weight (actual or volume based) as listed on your invoice. Special promotions may be in force that may require a minimum purchase to receive free or discounted shipping — please see specific product or website page promotion for such offerings.
International Delivery. International delivery is available based upon carrier availability to your global region and country. Please see options at checkout for specific handling offerings. In the event no shipper is available please contact us at email@example.com for special arrangements.
YOUR RIGHT TO CANCEL
You may normally cancel your order (once accepted by us) for any reason up to the point of shipping. If you do cancel the contract within this time any payments made by you will normally be refunded in full within 14 days. Once the order is shipped, it is subject to return according to our Returns Policy (below).
You may return all or any portion of your purchase to use for any reason whatsoever within 7 days of receipt. We will be more than happy to offer you an exchange or refund provided that the products are returned complete, in original (unused) condition (except to try on), with original packaging and labels.
Returns Notification. Please notify us before attempting to return an item by sending us an email at firstname.lastname@example.org to arrange for a shipment Returned Goods Authorization (RGA). Issuance of the RGA is subject to the terms of sale for each product. Clearance Products listed as “All Sales Final – No Returns Accepted” are not eligible for return for any reason except being not as described on the product website page.
Please contact us for information on returning goods and handling requirements.
Please ensure your name and address are included on the return address label and please include any original invoice or shipped paperwork if available.
REFUNDS & PROMOTIONS
Returning an item may affect a promotion that you were taking advantage of. For instance, if you used our ‘buy four items and get the cheapest free’ and then returned an item, your refund would be calculated on the price of the three kept items.
If all items from an order are returned, any free gift included with that order must also be returned.
Offer codes are independent of any other promotion and may be restricted and not combined with other promotions on the site or with any other promotional offer code. For example you will not be able to use a 10% code then add a further 5% code on top. Offer codes may also be withdrawn at any time without prior notification.
SOLO LEISURE GIFT VOUCHERS
Note: Gift Vouchers are only available for purchase and use by US Customers.
Currently we only offer eGift vouchers which are sent via email to the email address nominated when completing the order either immediately or on the day selected. We do not offer physical gift vouchers. Vouchers can only be purchased and redeemed by US customers.
Gift Vouchers cannot be replaced for cash or credit on your account. Refunded for Gift Vouchers purchased will be applied to the original payer and form of payment.
All gift vouchers expire one year (12 months) from the date of purchase.y Vouchers may be fully or partially redeemed for purchased goods from our website. Solo Leisure vouchers many not be redeemed at shops and reseller locations other than a location which offers eGift voucher acceptance.
Vouchers are not eligible for discount codes and promotions. To obtain the remaining balance of an eGift voucher, please contact us at email@example.com.
PAYMENT AND TAXES
We accept online payment in a secure environment by credit or debit card. In addition to Credit Card acceptance, cash and check payments may be made at public display events (such as community seller markets). All prices and transactions are in US Dollars ($). All prices quoted on this website are accurate at the time of publication and are quoted in U.S. Dollars ($) and are subject to taxation based upon Federal and State laws. International customers are not subject to taxation at this time, however import duties and tariffs may be collected within your country so please consider the additional expense for such charges before making an order.
OUR GUARANTEE TO YOU
Occasionally an item will be out of stock and if this is the case this will be highlighted on the product page and in your shopping cart prior to purchase. Pre-orders and promotions may be in force on an item you wish to purchase and at times the term “AVAILABLE FOR PRE-SALE” will be placed instead of stock availability.
The stock status for your order will also be notified to you on your order confirmation.
All dates quoted for delivery are estimated delivery dates only and may be subject to change. Solo Leisure accepts no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. All orders received before 1pm will, subject to availability, be shipped on the following day for a 7 working day delivery within the United States. Orders received after 1pm will be shipped on the day after the next day.
In the event that an item is temporarily out of stock, we will notify you of the delay and ship it as soon as it arrives.
CONFORMITY OF GOODS
One of a Kind. Solo Leisure manufactures hand-made goods which, by virtue of being made one at a time, are subject to slight variations of color, pattern and fit. Further, at times we may change the fit or color of a particular product based upon need or desire. Please consider each product to be ‘one of a kind’ and subject to minor deviations to color, fit or patterning of fabrics within our product lines.
Color Accuracy of Monitor Display. While our images represent a fairly accurate value for hue and color, some display monitors, tablets and mobile devices may show a color at a slightly different hue or saturation than the actual product.
DISCLAIMER & LIMITATIONS OF LIABILITY
To the fullest extent permitted by law and except as provided above, neither Solo Leisure nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at law, or under the express terms of the contract, or in negligence (whether on the part of Solo Leisure or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
Limitations of liability in these conditions shall apply equally for the benefit of any other associated company of Solo Leisure as if referenced to Solo Leisure.
While Solo Leisure uses reasonable efforts to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness. Solo Leisure will not be responsible for any errors or omissions or for the results arising from the use of such information.
While Solo Leisure takes every step to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Third Party Links and Use of Images. Solo Leisure will not be responsible nor liable for your use of any other websites which you may visit via links within this website. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Solo Leisure. Images placed on this website are property of Solo Leisure except for those images which are included under the Public Commons guidelines or images which contain noted attributions of ownership. Such third party images are the property of the respective owners and subject to use as stated by the owner. The entire liability of Solo Leisure under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Unforeseeable Delays. Solo Leisure will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to our contract with you if the delay or failure was due to a cause beyond its reasonable control. Solo Leisure may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Solo Leisure.
Nothing in these Terms and Conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
COPYRIGHT AND TRADEMARK
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Solo Leisure or its content and technology providers or their respective owners. ALL RIGHTS RESERVED.
The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:
- Copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Solo Leisure, or
- Copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge Solo Leisure as the source of the material and that you inform the third party that these conditions apply to them as well, or
- Share information freely from our website using Social Network links in which case our original copyright ownership and your use of materials in this capacity is understood to be within the original sales and website promotion and intent.
These Terms & Conditions are current as of Oct 22, 2020.
Please contact us if you believe they are in error in any way